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For Your Face
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Hair Glory
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Head & Tail Toilet Bombs
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The Better Hydrating Butter
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Whipped Body Scrubs
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Handmade Soap Cakes
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CHANGES/CANCELLATIONS/RETURN POLICY

Changes/Cancellations

If you need to change your order after it has been placed, please email us immediately. We try to ship out within 1-2 days of ordering, so if you need to make any changes, we can only accommodate you if your order hasn’t shipped yet.

Returns/Complaints

We do not except exchanges on open packages. If you ordered a products accidently, email us immediately, we can correct it before we ship your order. If your order has been shipped email us for instructions on how to return the incorrect item ordered. We do not accept returns when you are unhappy with choice you made. Please note that we cannot guarantee that your soap will be exactly as picture on the site, The beauty of creating soap is that each slice has its own character but of course the fragrance and experience will be the same. .

All requests for returns will be refunded via online Store Credit only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for the Bela Bojee Handmade Soap Shed vouchers. The online Store Credit Voucher is applicable online only and cannot be used for in-store sales. Sales item(s) are non-exchangeable nor returnable either in our retail boutique or via our online portal.

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns would need to be raised within 10 days of the invoice date for North American orders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within North American or through our online portal at belabojee-handmadesoaps.com. All requests for returns however, would need to be strictly made online at belabojee-handmadesoaps.com for both local and overseas deliveries.

2. EXCHANGES AT THE BBHS SOAP SHED

2.1 You will need to bring along your original invoice together with the item(s) in its original condition and packaging to the BBHS Shed.
2.2 You will be entitled to an exchange of any item(s) in the BBHS Shed immediately after evaluation by our retail associates that it is valid.
2.3 If the value of the exchange item(s) is higher than the original item(s), you will be required to pay the difference.
2.4 There will be no refund if the value of the exchange item(s) is lower than the original item(s).
2.5 No other forms of exchanges (such as online cash vouchers or online store credit) will be given at the BBHS Shed.

3. EXCHANGES & RETURNS ONLINE

3.1 You will need to include your original invoice together with the item(s) in its original condition and packaging.
3.2 Kindly print and fill up the Exchange/Return Request Form here and follow the steps indicated in the form for your exchange.
3.3 Mail us your parcel via a traceable mode of postage.
3.4 Wait for our email confirmation and you will be notified once your online Store Credit Voucher is ready. Generally, the processing period is 5 working days upon receipt of your parcel.
3.5 All requests for returns will be refunded via online Store Credit Vouchers only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for in-store vouchers. The online Store Credit Voucher is applicable online only and cannot be used in our Retail locations.
3.6 Online Store Credit Vouchers are to be used in a singular transaction and any excess amount not utilized, would not be refunded.
3.7 Online Store Credit Vouchers given will be at the buying price of the product as stated in the original invoice. No refunds will be given for delivery charges incurred in the original, returned and onward shipping charges of exchanged items.
3.8 However, if any of the products received is deemed defective or a wrong shipment belabojee- handmadesoaps.com will bear the cost of shipping the item(s) back to you. Please note that all exchanges are subjected to stock availability and whilst we endeavor to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value or providing online store credits or any other methods at the discretion of belabojee-handmadesoaps.com
3.9 No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.
3.10 All returns and exchanges made via our online portal at would need to be shipped to:

Bela Bojee Handmade Soaps

1372 Fieldstone Trail, Bldg.#2
Cordova, TN
Tel: 901-309-6600
Toll Free: 844-373-6600

CHANGES/CANCELLATIONS/RETURN POLICY

Changes/Cancellations

If you need to change your order after it has been placed, please email us immediately. We try to ship out within 1-2 days of ordering, so if you need to make any changes, we can only accommodate you if your order hasn’t shipped yet.

Returns/Complaints

We do not except exchanges on open packages. If you ordered a products accidently, email us immediately, we can correct it before we ship your order. If your order has been shipped email us for instructions on how to return the incorrect item ordered. We do not accept returns when you are unhappy with choice you made. Please note that we cannot guarantee that your soap will be exactly as picture on the site, The beauty of creating soap is that each slice has its own character but of course the fragrance and experience will be the same. .

All requests for returns will be refunded via online Store Credit only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for the Bela Bojee Handmade Soap Shed vouchers. The online Store Credit Voucher is applicable online only and cannot be used for in-store sales. Sales item(s) are non-exchangeable nor returnable either in our retail boutique or via our online portal.

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns would need to be raised within 10 days of the invoice date for North American orders, and 20 days for overseas orders. For local deliveries, there is an option to exchange at any of our boutiques within North American or through our online portal at Just-Paint-It.com. All requests for returns however, would need to be strictly made online at belabojee-handmadesoaps.com for both local and overseas deliveries.

2. EXCHANGES AT THE BBHS SOAP SHED

2.1 You will need to bring along your original invoice together with the item(s) in its original condition and packaging to the BBHS Shed.
2.2 You will be entitled to an exchange of any item(s) in the BBHS Shed immediately after evaluation by our retail associates that it is valid.
2.3 If the value of the exchange item(s) is higher than the original item(s), you will be required to pay the difference.
2.4 There will be no refund if the value of the exchange item(s) is lower than the original item(s).
2.5 No other forms of exchanges (such as online cash vouchers or online store credit) will be given at the BBHS Shed.

3. EXCHANGES & RETURNS ONLINE

3.1 You will need to include your original invoice together with the item(s) in its original condition and packaging.
3.2 Kindly print and fill up the Exchange/Return Request Form here and follow the steps indicated in the form for your exchange.
3.3 Mail us your parcel via a traceable mode of postage.
3.4 Wait for our email confirmation and you will be notified once your online Store Credit Voucher is ready. Generally, the processing period is 5 working days upon receipt of your parcel.
3.5 All requests for returns will be refunded via online Store Credit Vouchers only. Your online Store Credit Voucher is valid for 30 days and can be used for your next purchase online. It is strictly non refundable, non extendable, non exchangeable for cash and non exchangeable for in-store vouchers. The online Store Credit Voucher is applicable online only and cannot be used in our Retail locations.
3.6 Online Store Credit Vouchers are to be used in a singular transaction and any excess amount not utilized, would not be refunded.
3.7 Online Store Credit Vouchers given will be at the buying price of the product as stated in the original invoice. No refunds will be given for delivery charges incurred in the original, returned and onward shipping charges of exchanged items.
3.8 However, if any of the products received is deemed defective or a wrong shipment belabojee-handmadesoaps.com will bear the cost of shipping the item(s) back to you. Please note that all exchanges are subjected to stock availability and whilst we endeavor to ship a replacement item(s) back to you, we reserve the right to do an exchange by way of an item(s) of a similar value or providing online store credits or any other methods at the discretion of belabojee-handmadesoaps.com
3.9 No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.
3.10 All returns and exchanges made via our online portal at belabojee-handmadesoaps.com. All exchanges and returns should be mailed to: Bela Bojee Handmade Soaps
1372 Fieldstone Trail, Bldg.#2
Cordova, TN
Email: bela.bojee@att.net

These Terms and Conditions May Change

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your use of belabojee-handmadesoaps.com and shop belabojee-handmadesoaps.com following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.

Limitations of Liability

Bela Bojee Handmade Soaps® shall not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. IN NO EVENT WILL THE COMPANY PRIVATE LIMITED NOR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER’S OR SUPPLIER’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEB SITE. This site may include inaccuracies, mistakes or typographical errors. Belabojee-handmadesoaps.com does not warrant that the content will be uninterrupted or error free.

Copyright and Trademark

Unless otherwise indicated, material on this website, including but not limited to texts, images, illustrations, software, audio clips, video clips, animation files, is subject to the copyright and trademark rights of belabojee-handmadesoaps,com. Consequently, the material on this website may not be copied, reproduced, modified, posted, transmitted, distributed, in whole or in part in any form whatsoever, without the prior written consent of belabojee-handmadesoaps.com® All rights reserved.

Products, Content and Specifications

All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Shipping Limitations

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

Duties and Taxes

You are responsible for duties and taxes outside the United States. All items entering a foreign country are subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.

Your Account

You are responsible for maintaining the confidentiality of your account and password information, and you agree to accept responsibility for all activities that occur under your account and password. This website and Bela Bojee Handmade Soaps® reserves the right to refuse service, terminate accounts remove or edit content or cancel orders.
By placing an order, you warrant that you are over 18 years of age, and that you are providing belabojee-handmadesoaps.com with accurate, truthful information and that you have the authority to place the order.

Exchange and Refund Policy (Local Shop Only)

New, unused full-price merchandise purchased at store retail store may be exchange at any boutique with an original receipt within 7 days of purchase. After 7 days, the merchandise may not be exchanged.
We offer a no-refund policy on all merchandises, however, for merchandise qualifying for an exchange, item may be exchange for online credits which may be used at the Bela Bojee Handmade Soaps Online or in-studio purchase only (Please read the COVID-19 information on the homepage)
Merchandise on sale may not be exchanged or returned. All merchandise must be returned in sellable condition, otherwise, an exchange would not be allowed.
We reserve the right to reject any form of exchange without the original receipt.

Exchange and Refund Policy (Online Shop)

Electronic Communications
When you visit this website and/or send email to us, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures and other communications that we sent you electronically satisfy any legal requirement that such communications be in writing

Exclusions of Warranties
The Company Private Limited makes no representative or warranty regarding the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. All information or material provided in this website to you and without warranties of any kind, expressed or implied, including without limitation, warranties or conditions of merchantability, fitness, quality, durability or suitability for any particular purpose, or non-infringement.